How It Works
Six steps from "I have a problem" to "the work is done." No phone trees, no shared leads, no surprise fees.
You contact me
Through the form on Get Help, by text, or by phone. Whichever is easier. For active emergencies — water flowing, structural risk — call. For everything else, the form is faster than a call because you can describe what's going on at your own pace.
I figure out which contractor fits
Roof damage goes to my roofer. Water damage goes to my restoration crew. If it's something neither of them does — say, foundation work or HVAC — I'll tell you that honestly and point you toward where to look. I'd rather lose the referral than send you to the wrong trade.
I personally introduce you
I text or call the contractor with your situation. He calls you directly — usually within an hour, faster for emergencies. You are never put into a phone queue, never on a shared-lead list with three other companies all calling at once.
Free written estimate
He comes out, assesses, gives you a free written estimate with itemized scope. No obligation. No pressure to sign onsite. Take the estimate, sit with it, get a second opinion if you want.
If you hire, you hire directly
Your contract is with the contractor, not with me. I am not in the middle of the work, the schedule, or the warranty. I introduced you and that's the extent of my role in the job itself.
The contractor pays me, not you
When the job closes, the contractor pays me a small referral fee out of his revenue. You pay nothing extra. The fee comes out of his margin — not added to your price. This is how the arrangement is industry-standard and why I can be transparent about it. Full disclosure.
What I don't do
- I don't sell your information. Your details go to one contractor — the right one — and that's it.
- I don't run a phone bank. One person reads your request. That person is me.
- I don't represent insurance. Neither of my contractors are public adjusters. They document loss; they don't negotiate your claim.
- I don't recommend contractors I haven't personally hired. Currently that means two trades — roofing and water restoration. That's it.